Frequently Asked Questions
Everything you need to know about your beauty experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to track your parcel's journey.
What is your return policy for makeup products?
For hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 30 days of purchase.
Do you offer international shipping?
Yes, we ship our premium beauty products worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Are your products cruelty-free?
Precious About Make-up is committed to ethical beauty. We prioritize brands that are cruelty-free, and you can find specific certifications listed on each product page.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our customer support team within 1 hour of placing your order.