Returns & Exchanges

At Precious About Make-up, we want you to be completely satisfied with your professional beauty tools and cosmetics. If you are not happy with your purchase, you can return unopened and unused items within 14 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Prepare Your Package

  Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit.

• 3.
  Ship Your Items

  Send your package using a tracked shipping service to our warehouse address, ensuring your Return Authorization code is clearly marked on the outside.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.